COVID-19 Communication
March 30 2020,
Dear customers and partners,
Following the government’s recommendation, we have taken the decision to temporarily close our dealership until the status of the COVID-19 situation leads us to believe that it is safe for us to get back to business and for you to come visit us.
Even though the Quebec Automotive Dealership Corporation has negociated so that we could be labeled an essential service, we at Volvo Laval beleive that the best way to play our part in stopping the spread of the COVID-19 virus and ensure the health of our staff or clients is to close our physical installations.
We do, however, recognize this essential service status, more so when it comes down to our fellow Volvo vehicle owners. If you are in need of urgent mechanical assistance or feel unsafe when it comes to driving your Volvo vehicle, please contact us at 450-682-3336, Ext. 3 or by email at service@volvolaval.com, and we will take any measure possible within our actual limits to help you. We’d also like to remind you that the Volvo roadside assistance service is always available through your Volvo on Call app or at 1-800-263-0475.
We have also taken the necessary measures for our sales consultants to be able to assist you, whether for an active file or a potential transaction. You can communicate with our team by clicking here or by accessing our staff registry HERE. Rest assured that all requests will be reviewed by an actual member of our team and will be treated during our regular business hours.
During this difficult period, Volvo Canada is offering some relief measures for those who could be affected financially:
- For matters involving a loan contracted with CDLSI/ScotiaBank, please refer to 1-800-472-6842.
- For matters involving a lease contracted with CDLSI/ScotiaBank, please refer to 1-855-337-8746 or write to clientrelations@cdlsi.com.
Last but not least, we wish health and safety upon you and your loved ones. Thank you for your support and loyalty, we’ll be waiting to see you soon in you Volvo Laval store.
If you have any questions, do not hesitate to contact us by clicking here .
Anthony Taddeo
Président
Volvo Laval
Philippe Fortier
Directeur général
Volvo Laval
